6Ride Policy Center

Acceptable Use Policy

This Acceptable Use Policy (“AUP”) sets permitted and prohibited behavior across the full 6Ride ecosystem: rides, dispatch, bookings, delivery (food and goods), partner operations, and the optional Emergency Service. It exists to protect passengers, drivers, couriers, communities, and the integrity of the platform—globally.

Effective: August 1, 2025Last updated: November 1, 2025HQ: Cross River State, Nigeria (HQ)
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Zero-tolerance categories
Violence threats, weapon trafficking, exploitation, hate-driven harassment, and platform attacks.
Applies to every service line
Rides, delivery (food/goods), scheduling, corporate bookings, partner fleets, and emergency requests.
Emergency Service gating
Emergency features are for verified 6Clement Joshua members and active emergency subscribers only.
Scope

1. Purpose & Scope

A premium safety standard across rides, delivery, bookings, and emergency usage—designed for global expansion.

6Ride is a safety-first mobility and logistics platform operating across cities and regions worldwide, with administrative headquarters in Cross River State, Nigeria (HQ). This AUP defines behavior expectations and prohibited activity for all users and partners, covering:

Rides & Mobility
On-demand rides, scheduled rides, shared/pooled experiences (where offered), corporate rides, and special events dispatch.
Delivery (Food & Goods)
Food delivery, parcels, business logistics, courier operations, and chain-of-custody expectations.
Bookings & Platform Tools
Pickup/destination accuracy, identity integrity, communications, payment flows, and in-app safety features.
Emergency Service
Optional emergency features with strict eligibility, misuse prevention, and cooperation requirements.
Policy intent
This policy is written to be understood by everyday users and to meet the expectations of investors, regulators, and enterprise partners: clear standards, clear prohibitions, clear enforcement.
Applicability

2. Who This Applies To

If you touch the 6Ride ecosystem in any way, this policy applies to you.

Passengers / Riders
Anyone booking or taking a ride, including a person booking on behalf of another person where allowed.
Drivers / Captains
Drivers, fleet operators, partner vehicle owners, and anyone operating a vehicle under 6Ride dispatch.
Couriers / Delivery Partners
Food and goods couriers, pickup agents, store/merchant runners, and third-party logistics partners.
Merchants & Corporate Accounts
Businesses using 6Ride for staff transport, deliveries, or customer logistics—plus authorized admins.
Shared responsibility
Misconduct can originate from any side of a trip or delivery. We evaluate events holistically—driver behavior, passenger behavior, courier behavior, merchant behavior, and platform misuse.
Eligibility

3. Membership & Emergency Eligibility

Emergency features are restricted—this is intentional to prevent misuse and protect response quality.

Certain features—especially Emergency Service functionality—may be restricted to users who meet eligibility requirements, including membership status under the 6Clement Joshua ecosystem and an active emergency subscription (where offered).

Emergency access requirement
Only verified 6Clement Joshua members with an active Emergency Service subscription may initiate emergency workflows or benefit from certain emergency-only dispatch features.
Verification expectations
You must provide accurate account information and complete any verification steps required for emergency eligibility. Attempts to bypass eligibility controls are violations.
No resale / no delegation abuse
Emergency privileges are personal (or enterprise-authorized). You may not sell, rent, or repeatedly initiate emergencies for unrelated third parties as a service.
Misuse consequences
Emergency misuse can result in immediate suspension/termination and may be reported to relevant authorities where required or appropriate.
Note for global expansion
Eligibility rules may vary by region due to local law, telecom integrations, or emergency response partnerships. When rules vary, the stricter rule applies unless explicitly stated otherwise.
Baseline

4. General Use Standards

These standards apply at all times—before, during, and after rides or deliveries.

Lawful use only
Use 6Ride only for lawful mobility and logistics. You are responsible for complying with local laws, regulations, and safety directives.
Truthful information
Provide accurate pickup, destination, contact details, identity and delivery contents. False information is treated as a safety risk.
Safety-first behavior
Follow seatbelt/helmet laws, safe loading rules, and safety prompts. Never pressure a driver/courier to act unsafely.
Respectful conduct
Treat others with respect. No threats, intimidation, discrimination, or harassment—online or offline.
Dispatch integrity

5. Bookings, Pickups & Destinations

Accurate trip information is a safety requirement, not an optional preference.

Booking flows (including ride requests, scheduled trips, multi-stop trips, and delivery tasks) must be used transparently. Dispatch decisions and safety tooling rely on accurate pickup/destination data.

No destination deception
Do not intentionally enter false destinations, change destinations repeatedly to mislead, or attempt to reroute for prohibited purposes.
No evasion tactics
Do not use 6Ride to evade law enforcement, checkpoints, regulatory inspections, or to facilitate flight from accountability.
No off-platform coercion
Do not pressure drivers/couriers to take off-app payments, cancel to avoid fees, or reroute outside policy and safety tooling.
Pickup readiness
Be ready at pickup. Repeated no-shows, misleading pickup pins, or “ghost requests” degrade safety and service quality.
High-signal safety rule
If a request looks designed to conceal who/where/what (e.g., vague pins, constant changes, refusal to confirm basic details), we may cancel, limit features, or require re-verification.
Operational standards

6. Driver & Vehicle Conduct

Professional conduct and vehicle readiness are mandatory conditions of platform access.

Safe driving only
No reckless driving, street racing, impaired driving, aggressive maneuvers, or deliberate traffic violations that endanger others.
Vehicle readiness
Maintain roadworthy condition: brakes, lights, tires, mirrors, safety equipment, and clean interior where applicable.
Passenger care
No intimidation, threats, inappropriate conversation, or pressure. Respect boundaries and platform safety prompts.
Dispatch honesty
No fake acceptance, intentional delay tactics, GPS manipulation, or unapproved substitute drivers.
Refusal and cancellation
Drivers may refuse or end a trip when safety is compromised or policy is violated, but must do so professionally and without discrimination.
Rider conduct

7. Passenger Conduct

A premium platform requires premium behavior—clean, lawful, and respectful.

No threats or intimidation
No threats, bullying, extortion, or coercion. This includes pressuring a driver to speed, break laws, or accept off-platform deals.
Cleanliness and care
Do not damage vehicles, leave excessive mess, or bring hazardous items without disclosure and approval where required.
No unauthorized recording misuse
If you record, comply with local law and do not use recordings to harass, blackmail, or misrepresent a situation.
Respect identity and safety flows
Do not impersonate someone else, use stolen accounts, or attempt to bypass verification or safety gating.
Food & goods

8. Delivery, Food & Goods Rules

Delivery misuse is a major safety and legal risk. We treat it with strict controls.

Delivery services require accurate disclosure of what is being transported, appropriate packaging, and lawful contents. You are responsible for ensuring items are legal and safe to transport in your region.

Prohibited items (examples)
Illegal drugs, contraband, weapons, explosives, hazardous chemicals, human/animal trafficking, stolen goods, and any item prohibited by law.
Food safety and packaging
Food must be sealed where appropriate. No tampering. Merchants should package to prevent spills, contamination, and temperature abuse.
Accurate declarations
Do not label prohibited goods as “documents” or “food.” Mislabeling can cause immediate account termination.
Chain-of-custody integrity
No unauthorized item substitution, detours that compromise time-sensitive goods, or delivery completion fraud.
Courier safety
Couriers may refuse delivery tasks that appear unsafe, illegally described, improperly packaged, or suspicious.
Emergency Service

9. Emergency Service Rules

Emergency tooling is powerful. Misuse harms real people. We enforce emergency rules aggressively.

The 6Ride Emergency Service (where offered) is intended for urgent, credible safety situations. It is not a shortcut for faster dispatch, not a complaint channel, and not a tool for intimidation. Eligibility may require verified membership and an active emergency subscription.

When emergency is appropriate
Credible threats to personal safety, medical crises (where supported), active danger, or situations requiring immediate escalation.
When emergency is NOT appropriate
Price disputes, late pickups, routine cancellations, retaliation, testing the system, or attempting to force special treatment.
Cooperation requirements
If an emergency is initiated, you must provide truthful details and cooperate with safety checks. False reporting is a major violation.
Misuse outcomes
Immediate restriction of emergency tools, account suspension/termination, loss of privileges, and potential law enforcement referral where applicable.
Emergency gating (membership/subscription)
If your account is not eligible (not verified as a 6Clement Joshua member, no active emergency subscription, or fails integrity checks), emergency workflows may be restricted, delayed, or blocked to prevent abuse and protect emergency response capacity.
Zero tolerance

10. Illegal, Dangerous & Prohibited Activities

These behaviors can trigger immediate termination and potential referrals.

Criminal facilitation
Using 6Ride to commit or facilitate crimes, evade authorities, traffic contraband, or plan illegal activity.
Weapons and violence threats
Transporting weapons unlawfully or threatening violence. Credible threats may trigger immediate safety escalation.
Exploitation and trafficking
Any form of exploitation, coercion, trafficking, or facilitation of abuse is strictly prohibited and will be escalated.
Public safety sabotage
Interfering with emergency response, staging false incidents, or creating hoaxes that consume safety resources.
Respect

11. Harassment, Abuse & Discrimination

We protect users from harassment and bias across all regions we operate.

No harassment
No sexual harassment, stalking, intimidation, hateful conduct, or unwanted contact before/during/after a trip.
No discrimination
No discrimination based on gender, ethnicity, nationality, religion, disability, age, or other protected status.
No retaliation
Do not retaliate against reports (including false reports to punish others). Retaliation is a serious violation.
Professional communications
Keep communications trip-related and respectful. Do not spam, threaten, or pressure off-platform interactions.
Integrity

12. Fraud, Payment Abuse & Account Integrity

Payment integrity is critical for a premium mobility platform. Abuse will be detected and enforced.

No chargeback fraud
Do not abuse refunds/chargebacks, reverse legitimate payments, or use stolen cards or unauthorized payment methods.
No trip manipulation
No fake trips, fake deliveries, GPS spoofing, collusion, or incentive manipulation.
No impersonation
No impersonating drivers, riders, staff, or officials; no using another person’s account without authorization.
No fee bypassing
Do not pressure users to pay off-app, cancel to avoid fees, or route outside the platform to evade safety controls.
Account actions
We may require additional verification, apply temporary holds, limit withdrawals/earnings, or restrict features if fraud risk signals appear.
Security

13. Platform Security & Technical Misuse

No attacks, no scraping, no reverse engineering, no interference with routing or safety systems.

No hacking or exploitation
No vulnerability exploitation, unauthorized access, privilege escalation, or attempts to bypass safety gating.
No scraping or automation abuse
No bots that spam requests, harvest driver/rider data, or distort dispatch availability.
No reverse engineering
No copying, decompiling, or extracting proprietary dispatch logic, safety workflows, or pricing models.
No interference
No jamming communications, spoofing location signals, or interfering with emergency and routing workflows.
Protection

14. Minors & Vulnerable Persons

We apply heightened safeguards where minors or vulnerable riders are involved.

Any misuse involving minors or vulnerable persons is treated as high severity. Region-specific rules may apply.

No exploitation
No grooming, exploitation, coercion, or any conduct that endangers minors or vulnerable persons.
Guardian and authorization rules
Where required, minors must be booked under verified guardian/school/institution authorization processes.
No unsafe custody transfers
Do not attempt to use 6Ride to conceal or facilitate unlawful custody transfers.
Report immediately
If you believe a vulnerable person is at risk, use reporting tools and follow local emergency guidance.
Worldwide

15. Global Operations & Local Law

6Ride operates across regions; local laws govern each trip and delivery.

6Ride may operate in multiple countries, states, and cities. Regardless of where you use the platform:

Local laws apply
Traffic laws, licensing rules, food safety rules, and delivery restrictions vary by location and must be obeyed.
Region-specific safety rules
Some regions may require additional verification, local permits, or restricted item lists for delivery.
Cross River HQ
Administrative HQ is Cross River State, Nigeria (HQ). Operational support may be distributed across regions as 6Ride expands.
Stricter standard prevails
If local law and this policy differ, the stricter standard applies unless 6Ride explicitly states otherwise.
Consequences

16. Enforcement Actions

We enforce for safety. We enforce for trust. We enforce for scale.

Violations can result in graduated or immediate enforcement depending on severity, frequency, and risk signals. Actions may include:

Warnings & education
Policy reminders, safety coaching, and corrective steps.
Temporary suspension
Loss of access for a defined period and/or feature restrictions.
Permanent termination
Account removal from 6Ride services and ecosystem restrictions.
Financial actions
Loss of incentives, withheld payouts where permitted, recovery of damages, and dispute resolution.
Safety escalations
Emergency restrictions, real-time interventions, and identity re-verification.
Legal referrals
Where required or appropriate, cooperation with authorities and lawful disclosures.
Investor-grade enforcement principle
We prioritize actions that reduce real-world harm: stopping unsafe accounts fast, preventing repeat abuse, and preserving evidence integrity.
Safety operations

17. Reporting & Investigations

We encourage reporting. We protect reporters. We review evidence carefully.

Report violations through our Contact page or in-app reporting (where available). We may request additional information to investigate responsibly.

What you can report
Safety threats, harassment, fraud, prohibited items, impaired driving, coercion, delivery tampering, emergency misuse.
Evidence we may request
Trip details, timestamps, screenshots, delivery photos, receipts, communications logs, and lawful identity verification.
No false reports
False reporting is a serious integrity violation and may result in suspension/termination.
Privacy-aware handling
We minimize access to sensitive data, use need-to-know review, and follow applicable privacy obligations.
Compliance

18. Law Enforcement Cooperation

We comply with valid legal requests and may act to protect life and safety.

6Ride may cooperate with law enforcement, regulators, and emergency services where required by law, in response to valid legal process, or to protect life and public safety. We evaluate requests with legal and safety oversight.

Emergency disclosure principle
Where permitted by law, we may disclose limited information to prevent imminent harm or to respond to credible emergency threats.
Updates

19. Changes to This Policy

We update policies as services evolve—especially as we expand globally.

We may update this AUP periodically. When we do, we update the “Last updated” date at the top of this page. Continued use of 6Ride after an update constitutes acceptance of the revised policy to the extent permitted by law.

Material changes
For major changes (e.g., emergency gating, prohibited items, enforcement), we may provide additional notice in-app or on the website.
Regional variations
Some changes may apply only in certain regions to match legal requirements or operational constraints.
Operational note (Last updated automation)
To automatically reflect the current date when this policy is modified, set NEXT_PUBLIC_POLICY_BUILD_DATE in your deployment environment to today’s date. If not set, the page intentionally shows a past date (fallback).
This Acceptable Use Policy is enforceable under the 6Ride Terms of Service and may be used to support safety actions, partner compliance decisions, and platform integrity measures across all regions where 6Ride operates.